At CompuWorld, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, you may return it under the conditions outlined below.
2. Return Period
You have 30 days from the date of purchase to return an item.
3. Eligibility for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging with the seal unbroken.
- Accompanied by the receipt or proof of purchase.
4. Non-returnable Items
Certain items are non-returnable, including:
- Items that have been opened or the seal is broken.
- Gift cards
- Downloadable software products
5. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at support@compuworld.me to request a return authorization.
- Once your return is authorized, you will receive instructions on how to send your item back to us.
- Pack the item securely and include the return authorization form in the package.
6. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process a refund to your original method of payment within 7-10 business days.
7. Exchanges
If you need to exchange an item for a different one, please contact us at support@compuworld.me. Exchanges are subject to product availability.
8. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
9. Contact Us
If you have any questions about our return policy, please contact us at +961 1 484847